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How betwager Handles Your Personal Information

This privacy policy covers every piece of information we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, or browse the lobby — and it tells you exactly what we do with it.

Account data protectedPayPal, Venmo, Play+ transaction privacyUS state eligibility appliesYour rights, clearly statedContact us to request changes
betwager How betwager Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Cookies, and Account Data Retention

We use SSL encryption across every page of the site and inside the mobile app, so data moving between your device and our servers stays protected. Cookies on betwager fall into two categories: ones that are strictly necessary for your session to function and optional analytics cookies you can decline. You can manage cookie preferences through the banner on your first visit or inside your browser settings at any time.

SSL Encryption

Every connection — whether you're checking your account balance or reviewing a PayPal deposit receipt — runs over SSL. No data travels in plain text between your device and our platform.

Cookie Controls

Session cookies keep your login active. Analytics cookies are optional — you can turn them off on your first visit or any time through your browser preferences without affecting account access.

Retention Schedule

Transaction records tied to PayPal, Venmo, or Play+ activity are kept as long as state law requires. Session and browsing logs are purged on a rolling schedule once they are no longer needed.

Identity Verification Data

Documents you submit during account verification are stored securely and used only to confirm eligibility. You can ask us to confirm what we hold and how long we plan to keep it.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct, or delete the personal information we hold on your account, our support team handles privacy requests directly. Reach out through live chat inside the app, by email, or through your account settings — we'll confirm receipt and respond within the timeframe required by your state's applicable privacy rules.

Team online

Live Chat

Open the chat icon inside your account on mobile or desktop. Identify your request as a privacy inquiry and an agent will route it to the right team.

Email

Send your request to our privacy address listed in your account settings. Include your registered email so we can verify your identity before processing any changes.

Account Settings

Log in, head to the Profile section, and select Data and Privacy. From there you can download a copy of your data or submit a correction request directly.

Common Questions About Your Privacy at betwager

These are the questions we hear most often about how we manage your personal data, your rights under this policy, and what to do if something needs to change.

We collect your name, email, date of birth, and identity documents for eligibility verification. Payment method references — like a PayPal transaction ID — are recorded but full card or bank details are not stored on our servers.

No. We do not sell your personal information to third parties for their marketing. Data shared with payment processors like Venmo or Play+ is used only to complete your transactions and is subject to their own privacy terms.

Log in and go to Profile, then Data and Privacy, to submit a data access request. You can also email us or use live chat — include your registered email so we can verify your identity first.

Yes. Submit a deletion request through your account settings or by emailing our privacy team. Some data — like transaction records — must be kept as long as state law requires, but we'll tell you exactly what can and cannot be removed.

Session cookies are required to keep you logged in. Analytics cookies are optional and can be declined on your first visit or adjusted later in your browser settings without losing access to your account.

Yes. All data in transit is covered by SSL encryption. We record only the transaction reference from PayPal or Venmo — not your wallet password or linked bank details — and access is restricted to authorized staff only.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.